IndiGo airlines cancelled four flights connecting Delhi, Bengaluru, and Varanasi on Friday due to operational reasons. The affected routes include Delhi-Varanasi-Delhi and Bengaluru-Varanasi-Bengaluru services. While the airline informed passengers 24 hours in advance, many travelers experienced inconvenience due to limited seat availability on alternative flights. The company has not provided a specific reason for the cancellation beyond operational constraints.
Details of Affected IndiGo Flight Numbers
The flight cancellations impacted passengers traveling between Varanasi’s Lal Bahadur Shastri International Airport and the major hubs of Delhi and Bengaluru. Passengers were notified via SMS and email to minimize last-minute chaos at the airports.
| Route | Flight Numbers |
|---|---|
| Delhi – Varanasi – Delhi | 6E 6258 / 6E 2231 |
| Bengaluru – Varanasi – Bengaluru | 6E 185 / 353 |
DGCA Rules and Compensation for Passengers
According to the DGCA Passenger Charter, the airline followed the mandatory protocol by informing passengers at least 24 hours before the scheduled departure. Because this notice was provided in time, the airline is not liable to pay additional financial compensation to the affected travelers. However, the following options remain available for the passengers:
- Full Refund: Passengers can claim the complete ticket amount without any cancellation fees.
- Alternate Flight: IndiGo is providing the option to book another flight on the same route at no extra cost.
- Plan B: Travelers can use the ‘Plan B’ feature on the official IndiGo website to reschedule their journey as per their convenience.
The airline often faces such operational challenges due to pilot duty time limitations or aircraft maintenance schedules. Passengers are advised to check their flight status on the mobile app before heading to the airport.
