Delhi Police Arrest 4 for Extorting Car Owners: Fake Recovery Agents Used App to Track Pending EMIs

The Delhi Police arrested four individuals, including a former loan recovery agent, for allegedly extorting money from car owners on busy roads like Vikas Marg. The gang intercepted vehicles by using a private mobile application to identify cars with pending loan installments. The suspects would impersonate bank officials and force victims to make immediate digital payments to avoid vehicle repossession. The arrests were made by the Shakarpur police station team following a complaint filed on March 26, 2026.

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How did the gang target car owners?

The accused used a specific mobile application that allowed them to track vehicles with defaulted loan installments. Operating in a white Brezza without a number plate, they stopped victims in crowded areas to create pressure. According to Deputy Commissioner of Police (DCP) East Rajeev Kumar, the gang would pose as authorized recovery agents and threaten to seize the car unless a payment was made on the spot. In the reported case, a victim named Keshav Kumar was intercepted near ITO and forced to pay Rs 18,000 into a mule account.

Official RBI Guidelines for Loan Recovery

Borrowers should be aware of the Reserve Bank of India (RBI) rules to protect themselves from such harassment and illegal practices. The official guidelines state:

• Recovery agents must carry official authorization letters and valid ID cards.
• Banks must provide a written notice to the borrower before sending any recovery agent for a visit.
• Agents are strictly prohibited from using threats, abusive language, or physical force.
• Contact with borrowers is only permitted between 8:00 AM and 7:00 PM.
• Agents must maintain the privacy and confidentiality of the borrower at all times.

Case Investigation and Gang Details